Customer Service is Taking Action to Create Value for Someone Else

December 13, 2021

How many times could you say that you went to a business seminar, and it changed your life – and that it is still your daily focus 20 years later

Ron Kaufman, Singapore: 2001 – Ron Kaufman is who Singapore Airlines sought out in 1990 help them achieve their goal – “Service Even Other Airlines Talk About.”

“Singapore Airlines trains for service at an unbelievable level. Their quality is simply unmatched – but if you fly with them, you know this already.”

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